Legal
Privacy policy
Who we are
Silverline is a trading name of SLCG Rock Group Limited, registered in England & Wales under company number 16716764. We act as the data controller for personal data collected through this website. Contact us about data matters at office@silverline-g.com.
Data we collect
Through this website we collect only the information you choose to send us in the contact form (name, email address, the category you select and your message), together with the technical records any web host processes to serve and secure a website, such as IP addresses and access logs. We also keep anonymous, aggregated statistics on how the website is used (pages viewed, the referring website, country, and type of device and browser), produced without cookies and without identifying visitors. This website uses no advertising cookies; see our Cookie policy.
How we use it
We use contact details and messages to respond to your enquiry and to take steps you request prior to entering into a relationship (lawful basis: steps at your request before a contract). We process technical records in our legitimate interest of keeping the website secure (lawful basis: legitimate interests). We use the anonymous usage statistics in our legitimate interest of understanding and improving the website (lawful basis: legitimate interests). We send marketing communications only with your consent, which you may withdraw at any time (lawful basis: consent).
How we share it
We do not sell personal data. We share it only with service providers that operate the website and our email under written agreements (hosting and content delivery, website statistics, transactional email), with regulatory authorities where legally compelled, and with professional advisers under confidentiality obligations.
International transfers
Where personal data is transferred across borders, we rely on legally recognised transfer mechanisms such as adequacy decisions or standard contractual clauses, in line with applicable data protection law.
Retention
We keep enquiry data for up to twelve months after our last exchange, or for as long as a relationship that follows requires, and thereafter only where retention is required by applicable law.
Your rights
Subject to applicable law, you may request access to, rectification or erasure of your personal data, restriction of or objection to its processing, and portability. To exercise any right, email office@silverline-g.com. You may also lodge a complaint with your supervisory authority; in the United Kingdom this is the Information Commissioner's Office (ico.org.uk). If you are in Brazil, the Lei Geral de Proteção de Dados gives you equivalent rights, which you can exercise at the same address; our data protection contact is office@silverline-g.com.
Last updated
This policy was last updated on 12 October 2026.